ABS Blog

Jessica is the Academic Skills Lab Coordinator at Southeastern Community College in Whiteville, North Carolina. Prior to purchasing Customer Appointment Manager they were utilizing an old-fashioned paper appointment book. Watch the video to hear Jessica explain how they’ve implemented this appointment book software.

Debbie at EdVista Learning Centers in New Jersey uses Customer Appointment Manager every day. They’ve been using it for three years. Debbie finds our appointment software very helpful for scheduling. Watch the video to hear more about how Debbie uses Customer Appointment Manager.

Wondering what’s the difference between Customer Appointment Manager and Customer Appointment Manager Pro? Watch this video to see the additional features found in the Pro edition of this appointment software.

One way you can use the internet with your PC-based appointment manager is to send appointments to Google Calendar. Each employee that wishes to see their schedule online would need to create a Google Calendar, which could be set up on www.google.com. Once the email addresses and passwords are entered, you can begin to send appointments to Google Calendar. You may want to get in the habit of sending appointments to Google Calendar regularly, so your employees’ calendars are up-to-date.

Using our appointment scheduling software, you can send emails, messages, and reminders to improve communication with customers and employees, as well as use reports to help monitor your businesses’ appointment schedule. Watch this video to learn how you can improve communication with customers and employees using Customer Appointment Manager.

Customer Appointment Manager is a PC-based appointment scheduling software. After the appointment scheduling software is installed on each licensed computer, it’s time to set up the employees, customers, and services. During this set up, you can also define custom fields and statuses, as well as company and user options. Watch this video to learn how to get started with Customer Appointment Manager.

In version 6.0 of Customer Appointment Manager, we’ve added two new time intervals. Now, you schedule appointments for five or 20 minutes. Watch the video to learn how you can set up time intervals in our appointment book software that work best for your business.

In version 6.0 of Customer Appointment Manager Pro we’ve given you the ability to attach files or documents to a customer’s record. You can attach several different types of files, including Word documents, Excel spreadsheets, PDFs, and pictures. Watch the video to learn how to use the new Attachments feature in Customer Appointment Manager Pro.

In version 6.0 of Customer Appointment Manager we’ve improved the employee filters. Previously, you were only able to filter by position. Now, you can filter by position or individual employees. Watch this video to learn how to use the employee filter in Customer Appointment Manager.

In Customer Appointment Manager version 6.0, we’ve introduced two new reports: the Appointments by Date report and the Monthly Calendar report for customers. The Customer Monthly Calendar report is a great way for your customers to see when their next appointments are scheduled. It gives them a monthly view of all their appointments. Watch this video to see how to use the new Customer Monthly Calendar report.